Games on Demand Download Problem

About a year ago I purchased Midnight Club LA on Games on Demand. Since then i have not been able to download it because every time the download reaches 30% it stays there for a while and then just stops. A message pops up and saying "Can't download this item". I have tried deleting the cache and the unfinished file and attempted to download it again, but the same problem persists. I have lots of memory for it, so that is not the problem. Is there any way I can fix this?

 

Question Info


Last updated July 4, 2018 Views 20 Applies to:

forums.xbox.com/.../33.aspx There are still some things here that could help.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I am having the same problem with two games i purchased. The first game, Oblivion, downloads to 28% and stops and the second game, Mass Effect, downloads to 37% and stops. I have tried downloading it to different storage devices, changing my connection, an nothing helps.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

oknenah: Please go to http://speedtest.net on a computer on the same network as your console, take the test there, and post the result image back here. Thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

[View:http://www.speedtest.net/result/1434374130.png]

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Are other computers connected to the network and/or using the internet during the times you are trying to download to the Xbox? Try disconnecting them completely and re-download your game. Also, how are you connected to Xbox LIVE: wired or wireless? Try wired if you can.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Im having the same problem with mass effect as well. It stops at 37 each time. I have canceled, started over, cleared the cache. Everything. Im wired and here is my results

[View:http://speedtest.net/result/1443928756.png]

It is getting a little frustrating, seeing as i have paid yet its looking like i wont be able to get...

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Have you tried deleting the partial file, clear the cache, restart the console, and redownload from purchase history?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yeah, i did that too and still nothing. it is 37 percent each time. And i know it isnt my internet connection because the 8mps is the low end, normally im running around 11-12.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

This is my result for the network speed, I am having this same problem with Mass Effect and Spiderman Web of Shadows

[View:http://www.speedtest.net/result/2385224615.png]

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Since it is important and may actually answrer your questiom

Does your account country match your actual country?

If not that maybe why

I say if that matches contact your isp and ask how to reset your modem and router

Most of the time it is just unplug it for 3-5mins then power on again both devices but it depends on your modem if it is a voip gateway in which case your isp can tell you how

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.