Gamertag change Error :"Can't retrieve information from xbox live. Try again later. Status code 80150101"

when trying to change gamertag , I'm having the following Error Code: "Can't retrieve information from xbox live. Try again later. Status code 80150101".

- I tried deleting a partition of the last update pressing the following buttons but invain:

LB RB X LB RB X

Is it a MSFT servers Issue or what?If not is a NAT Issue?

any help would be appreciated!!

 

 

 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Having the same trouble

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me to

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I'm getting it, too. It's become frustrating, really.

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Me toooo....

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Greetings, everyone! Very sorry to hear you're encountering this error code. I would suggest waiting 24 hours and attempting to change it again.

If that doesn't work let's try having you clear your cache by following these steps (support.xbox.com/.../clear-system-cache) and then redownloading your profile onto your console (support.xbox.com/.../profile-move-delete).

Give it a shot and let me know if that helps get past the error code. Standing by. :)

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I tried the above suggestion and Issue persisted.

Any help would be appreciated.

Thanks

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idk. i changed my gamertag yesterday, online. now i still have the same gamertag on the xbox, and i dont have xbox live anymore! all it said to do was to "redownload xbox live" so i am really confused. i need a person to talk to, not online instructions that are not helpful

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