Game works only when I'm using another profile, why is that?

Last night i had a problem with my Madden 12 freezing at the game start.  Did everything i could and it played again only for a while.  I tried playing with my other profile on my xbox and it loads and starts perfectly.  At the game menu I signed out and tried to sign in with my "JoMAMA3115" account and when it did, the game froze.  So I'm thinking that it only freezes with my profile.  Why is it doing this? Is there anyway to fix this?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

I have figured it out, that the game only plays when I'm not connected to Xbox Live.  I decided to disconnect the internet relationship for my xbox and decided to play and it works perfectly.  But if i try to sign in to xbox live the game freezes.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey, bud; I'll try and be as much of a help as I can. first off, before you do anything, contact the XBox support via email or by phone (1-800-4MY-XBOX  International (direct dial to U.S.): 425-635-7180  Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102). if they can't help you, I'll try my best to be of assistance. If you'll hang tight, I'll go talk to a friend of mine who recently had this problem, but overcame it. Bu make sure technical support is contacted FIRST; they're trained to do this.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Try clearing your cache

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

JoMAMA3115, please let us know if you still need assistance. We're here to help! :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I am having this same issue!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you're having an issue, please create a new thread and keep to that thread. It allows official support and community members the best opportunity to assist.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Well I was having the same problem yesterday then I signed into a different

Profile today and it was playing fine then I signed back into my.main profile

and it started working but now.only problem is that I have no saved games

or anything but I still have all achievements the game is Injustice Gods Among us

btw please help and I'm high ranked aswell.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.