game will not work after downloading new spells.

Hi there. I down loaded the 5 pack spells and went to play the game and the error message shows up saying the disc is unreadable and to clean and restart. So cleaned the disk and retried.  same message appears, the game has a minor scratch but no worse than any of the other game i have. I even went so far as to buy a new game and the same message appears. So any solutions?  If so thanks in advanced.  

 

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Last updated July 3, 2018 Views 7 Applies to:

May not help you 19 months later, but I am having same issue except I get that error message when I downloaded the latest update.  Game works fine for me offline, try that.  Meanwhile I am going to find out what I need to do so it works online as well.