Game streaming problem.

I managed to connect to my xbox one no problem, but when i try to stream, only the test streaming option is there, and when I click that, I get the error message, "Can't stream because either the xbox app or your console needs to be updated. Make sure they're both up to date and try again." My xbox app version is 7.7.29027.00000 and my xbox one's version is 6.2.13194.0 (xb_rel_1507.150702-2154) fre and was last updated 7/5/2015. As far as I know, those are both up to date, so I don't know what the problem is

 

Question Info


Last updated July 4, 2018 Views 41 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hey,

Can you verify that you have allowed Game Streaming to other devices in the consoles preferences. To enabled/check please go to on your console (Settings>Preferences>Allow game streaming to other devices)

Alliance United

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yeah, all the game streaming options are enabled.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Alright,

On the Xbox App when both the Xbox App and Console is connected, can you please disconnect the connection between the two and re-connect to them. Then, instead of using Start Streaming. Please try the Test Game streaming to see if it shows any alerts.

Alliance United

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hello Alliance United and BloodGulchCrew...

I am in the same boat. I am on Xbox App version 7.7.29027.00000 and can connect to the Xbox One fine. However I have absolutely no stream options. No 'Test Game Streaming', or even Game Stream tab in the settings page.

And when I click "Stream games now" from the home screen I get the above error, i.e:

Unable to stream because either the xbox app or your console needs to be updated. Make sure they are both up to date and try again.

I have disconnected, reconnected multiple times and all streaming options are ticked. My brother can stream on his W10 copy just fine.

One thing I haven't cleared up since Microsoft doesn't mention anywhere I read (and I read a lot trying to figure out this issue)...What are the account restrictions? Does the Xb1 has to be 'mine' as well as the Windows account? The Xb1 is my brother's but he has added my account as a Family Share account. And oddly enough if my brother logs into my Windows under his account - There are still no stream options!

This has been driving me mad since W10's launch on 29th. I don't get at all why my Xbox app gives no stream options whatsoever.

Welcome any thoughts and ideas :)

Thanks.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Actually, as stated in my first post, there is no option to start streaming, only the test streaming option is there, and it gave me the same error when I disconnected and reconnected.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I have got the same problem guys. Funny thing is, it works on my laptop which I also upgraded to W10. Its just my desktop that doesn't. I tested them both with cable. On my PC there only is a button on the Xbox App home screen where it says start streaming or something, after Im connected.

When I go to the consoles tab, there are no stream / test stream options.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi guys,

Yes, the accounts needs to be the same one login on the console that you are using with the Xbox App. Otherwise it will not see the option to stream as the profile is not signed-in on the console. Please ensure you are using the same profiles on both places.

Alliance United

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I am on Windows 10 Pro N...If that make a difference.

@Burbanana , are both your desktop and laptop the exact same version of Windows 10?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

The edition of windows shall not effect the Xbox App as the features are with the Xbox App and are not limited by the version of Windows 10 you are using. I myself use Windows 10 Pro and have Home edition on other devices.

Alliance United

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I have logged into my brother's Xbox One as me. Completely logging him out. So it was just me logged in there. Then I have logged into the Xbox App as me. Still no stream options. This is driving me mad.... :)

Do I need Gold or something?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.