I recently recieved a game from the game uk site that i has already canceled and have been trying to contact them for about a week :(. Anyone know of a way i can get a refund its drivng me crazy never using game again.
The customer services number is 0871 200 1221. You can also to return it to your nearist store though, rather than via post. It would be quicker.
The seal must not be broken and you have upto 28 since the dispatch to claim. You will need take a print out of the invoice with you and have your card you purchased it with, this so they can process the refund.
Did you not try to contact them by phone? I'm also pretty sure you can return the game to your local GAME store, but they won't refund it if you have removed the plastic seal. You'll need your order confirmation email too,