Game Saves are not downloading from the Cloud

The Title says it all. My extern HDD broke on me (it just doesn't turn on anymore) so i had to buy a new one.
I installed GTA 5 and booted it up, but it just didn't synchronized my game saves.
Im in the preview program (the new xbox one Experience) so maybe thats way.
It would really suck if los all my game saves (especially in diablo 3, minecraft, GTA5, Borderlands, etc)
Does anyone know a workaround to this probleme?


Question Info

Last updated July 4, 2018 Views 13 Applies to:

Sorry to hear it.  You should definitely post this to the preview forums just to be sure.

In the meantime have you tried power cycling the console by holding the power button on it for 10 seconds until it shuts down to see if that helps?

What type of external hard drive did you have what type do you have now?

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