Game room problem

I downloaded an update for game room and when I did all my stats where gone in the game and it went to all default settings?? My medals have gone along with my level progression and time played . Anybody know how to fix this cause my Xbox is about to go out the window ? But seriously help please :)
 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Can you try to remove all Updates and then re-install them.

Please do following:

1. Go to Xbox Home, go to Settings and then go to System.

2. Select Storage and then press the following key-combinations on your controller: LB, RB, X, LB, RB, X, and then confirm with Yes.

3. Your will be signed out and all Updates will be removed. This can take several minutes. Your Console will restart automatically and the main Updates will be installed automatically. The game Updates you have to install manually. You can do that by inserting the game and then a screen will pop-up to confrim the download.

 

I hope to hear from you soon.

Met vriendelijke groet,

Rick N.,
DummyArbiter010

borntolearn.mslearn.net
microsoft.com/learning

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Tried it and it didn't work :(

Everything is still missing

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Could it be just a stat reset of some sort? All of your achievements are still there. I haven't played any of those games in quite some time. I did read a few links online talking about something similar to a stat reset.

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Ye I read a few things on the net about it I'm just afraid that ill have to restart the game for the stats to come back :(

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I just fired mine up and declined the update. All of my stats were reset. After I downloaded the update everything came back. Are you online when attempting to view your medals? It sounds like the part of the update failed or your save file is corrupted. The only thing that I can think of is to try to redownload the Game Room. However I am not sure what would happen to your save files and already paid for arcade games.  


I have 19 files under Game Room on my hard drive. 4 are identified as Saved Game; Global Content Index, Global Content Settings, Medals, My Arcade & Settings and "Play Anywhere" Settings.

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When you click on My Profile does it show your level and medals? The reason that I ask is because my in game stats were reset but my overall accomplishments are still there. My arcade was also reset. I even just unlocked an achievement for filling it with themes.

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No when I go to my profile in game room there's nothing there at all ill try redownload everything and see if it works

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Hey there bleedin baldy,
 

Did you find out if downloading everything again helped out with your issue?  Two steps that you might also want to try are clearing the system cache, restarting the console, then re-downloading your Xbox LIVE profile to your console.
 

Let us know how it's going.
 

Thanks!

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