game purchase

hi ive been tryin to buy an indie game from my 360 with the money in my account it shows me how much i have but in grey writing where as the price of the game comes up in black everytime i click purchace i get a error code and tells me to try again later its been doin this for ages now please help :(

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

What is the error code?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

the code is 8012271F

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It's an issue with your billing address or credit card on the account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

That code points towards a fault in your billing information.

Log in at https://commerce.microsoft.com and verify the information there, update it if required. Particular attention should be paid to the address.

Also verify it matches whatever is on file at https://account.live.com

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.