Game Problem

When ever I try to play game the screen will either go black, or it will tell me that I need an update, but the update can't be found. Why?

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

It may be an issue with your hard drive.

Try taking your hard drive off/out & loading the game up.

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what if I haven't bought a hard drive for my Xbox?

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Then it may be an issue with the 4gb internal memory which is worse.

 Have you tried clearing your cache

Solution 3: Clear your system cache

  1. Press the Guide button on your controller.
  1. Go to Settings and select System Settings.
  2. Select Storage or Memory.
  3. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
  4. Select Clear System Cache.
  5. When you're prompted to confirm storage device maintenance, select Yes.

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Nope.. Still comes up with the update can't be found.

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What type of console do you have & does it do this with every game?

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I have the S 4gb model. And so far it's done it two 3 games.

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Disc games I take it? Do you get an error code?

Another thing to try is try playing the game while not connected to live

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Yes disc. No error code

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Try clearing your cache and redownloading your Xbox live profile.

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