Game freezing

I've been trying to play Saint's Row, and Saint's Row 2, but after about 5 minutes in each game my console freezes. Sometimes the screen will go black or grey, and sometimes the picture just stops. The discs are clean and were working just last month, but all of a sudden they don't run anymore. All of  my other games work just fine.

I've tried all the freeze fixes suggest by Microsoft. I have cleared my cache, plugged my console directly into a wall socket to provide more power, I keep it in a well ventilated area, I've cleaned out the inside with compressed air, I've tried downloading the games, I tried to play without the hard drive, and I've even tried reformatting my hard drive, nothing works.

I've tried searching for hours, but I can't seem to find anyone with a problem like mine. Does anyone know of anything that might help?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey mate, if you're having that issue with multiple games, and if you've tried all of the troubleshooting steps listed on support.xbox.com, then it sounds like your console will need a repair. You can set one up (and check your warranty status) here.

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