dead island and deadisland riptide will not play on my profile but will play on somone elses i went and got a new gamertag thinking it would fix the problem i cleared mt cache deleted the game and the saves off the harddrive moved my profile to my flashdrive still nothing deleted my profile the redonloaded it nothing as soon as the dead island name appears on the screen i hit start then it says please wait then this biohazzard symbol appears then it freezes in that exact same spot for both games i dont know what else to do any new ideas would be great