game freezes on my profile but not on my friends

my mw2 wont let me play on it it freezes on my profile and when my friend is playing on his profile on my console it works for him why does it do this?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Your profile may be corrupted, try deleting it (profile only, nothing else,) clearing your cache and then recovering your Gamertag.  See the links below for details on how to perform this task:

support.xbox.com/.../gamer-profile.aspx

support.xbox.com/.../clear-system-cache.aspx

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