Game freezes after choosing "new game" -- Kingdoms of Amalur - Reckoning

Game or add-on you are having issues with:Kingdoms.of.Amalur.Reckoning
Date you bought the content: 03 September 13
Purchased with points or credit card: Account Balance & Credit Card
Specific issue you are having: Title launches, then freezes when you press "New Game > Normal"
Any error code or message you are receiving: None, just freezes both console and controller.

I have deleted the downloaded content and re-downloaded several times.

I have cleared all caches & rebooted.  I have deleted the game, deleted the cache, rebooted and re-downloaded.

I have deleted the 'demo' version.

In case it was specific area on hard drive I downloaded and installed several other games, deleted various demos and videos, etc. then re-downloaded and installed and it still freezes at the SAME place EVERY TIME.

It's always on the green artwork screen that opens after you choose "Normal", with the blue circle spinning in the upper left-hand corner.  It freezes 5 seconds after the page loads and forces a reboot.

In the event that it was just taking a long time to load I have waited over 30 minutes for the page to un-freeze, with no reaction.  I still have to power down manually.

Any ideas?  I spent 19.99 and I REALLY want this game.

Thanks in advance

 

Question Info


Last updated July 21, 2018 Views 27 Applies to:

I've had a look around and found lots of people reporting similar issues with the GoD version of Kingdoms of Amalur, but nobody reported a reliable working solution. Since you've tried all the above steps I would recommend contacting Xbox Live Support and request a refund, then try buying a disc based version of the game as the same users who reported issues with the GoD version said they've previously used the disc game without problems.

support.xbox.com/.../contact-us

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Go to your hard drive & delete the season pass & arena dlc( house of .....,can't remember the name).Delete the game,clear your cache & redownload the game only,NOT the season pass or arena dlc.

This probelm is well known & something to do with the season pass & arena dlc so make sure they are not on your hard drive

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House of Valor.

That content seems to have issues with the Games on demand version of the game.

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Thats the name,thanks Springer,For the life of me i couldn't remember it lol.

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This was extremely helpful thank guys, i had the same issue at the exact same place the original poster did. i follwed Daft Badger's info and it worked, however just delete the House of Valor download from your HD and it'll work without having to redownload the game.

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I just downloaded the game and all the DLC last night and I am having the same problems as the original poster. I can try to uninstall the house of valor DLC but will I be able to re install it and play it at some point?

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You'll be able to reinstall it but wether it will work or not,i'm not sure.

To be honest your not really missing much.Just some arena fights & a house.

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wxJimG, I'm afraid not. The studio that developed the game is no longer around. So no patches are coming. I ran into this problem a while back. It's a shame no one will fix it. It's a great game.

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