Game DVR clips deleting after getting notifications on them being saved

Ever since i got the new update, every now and then the xbox one will delete my game clips on its own. For the longest time i've gotten the error for  a while that says "sorry we could not record that'. Now i actually get notifications saying the game clip has recorded, but the clip is immediately deleted when i try to watch it. This is ridiculous, i am always recording game clips, and there have been so many times that it has either failed to record the clip or it WILL record it, and when i go to watch the clip it'll be deleted on its own.

 

Question Info


Last updated July 4, 2018 Views 196 Applies to:

G'day sandman, sorry to hear about the game clips disappearing! Let's try the following to get your console squared away:

  • With the console on and all progress saved, hold the console's power button for 5-10 seconds. This will completely shut down the console.
  • Wait 30 seconds & then start the console again by pressing the same button.
  • Launch a game, play for a bit, and try "Xbox Record That" one more time to see if the clip saves.

Let us know the results!

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I've done that plenty of times. It does fix the issue, but only temporarily. I am still constantly having this issue. Pretty much this is what happens. I'll reset the xbox, then it'll record a few clips, but after a couple hours of gameplay it'll rinse and repeat. For example, yesterday, i said xbox record that 15 times. I got 15 notifications. Only 5 of the 15 game clips were saved. This is very frustrating.

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