Game bought by mistake? Revertable

Hello XBox Support Team,

a while ago i tried around with Minecraft on the XBox, didn't really like it and that was it.

Today i recognized that i somehow bought Minecraft for XBox. That's the moment where i started being worried about how the whole system works ... i did not really know that i bought that, unitl i realized that i have lost 1600 Points for something i don't want.

Any chance that you help me out here? You can surely check the logs, i maybe have checked the game once, but that's all.

Would be great to have get some help from your side :-)

Thanks in advance

Dennis

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Has anyone besides you had access to your account? when you purchase something its not a single click thing as im sure you know so my immediate guess would be someone purchased this content without your permission.

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There are no refunds for items bought of the marketplace otherwise everyone would be asking for a refund for something saying they bought it by accident.As Capricasicks said,it's not easy to accidently buy something as you have to confirm the purchase a couple of times before buying something.

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