Full House Poker-- level 43 but can't access game?

Long time player, first time caller. ;)

Haven't played Full House Poker in a while and decided to go ahead and play today to sharpen mycard playing skills.

 I've a level 43, decent bankroll and rewards unlocked... but it's telling me that I need to unlock the whole game? Tried a few tricks, but still no dice (logging out entirely, then accessing game screen before signing in-- which drops my level to null and the basic 2,500 bankroll)

Anyone else having this problem? Anyone have any ideas aside from purchasing a game I've already had access to before?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

 

 

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Have you recently changed consoles?

DLC is tied to the gamertag AND console originally downloaded to.

If you have moved your HDD to a new console since, a license transfer is required, and the original gamertag would need to do it.

If the gamertag that downloaded the DLC in the first place is not accessible then the DLC is unusable.

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Didn't even have it appear in my downloads, ended up just buying it again.

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Oh no, NP,
 

You purchased it again? Did you try the license transfer?  Is your Gamertag the original purchaser?  Does the new purchase work without a hitch?
 

A profile download can help with that sometimes too. On console, go to Social>Sign In or Out>Download Profile.
 

You shouldn't have had to purchase it again if you were using the purchasing Gamertag.  You can get in touch with our phone or chat support team on our Contact Us page for a refund of the points.

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