free xbox live game has negative price?

Whenever I tried to start the download for either magic 2013  or tom clancy's rainbow six the price seems to be set to negative one for me saying my balance of zero would be a balance of one when I attempted to "buy" the game. When I try to actually download the game, it tells me "opps that wasn't supposed to happen" and just loads endlessly, never giving me my game. I did get magic 2013 to download on my friend's xbox, (mine's currently lent out).  Any suggestions besides "go log on my friend's xbox again"?

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hi!

Quick answer: Yes, download it on your friends console.

Since yours is lent out I'm assuming you're trying to "buy" the free games through xbox.com.

Right now you need to have a valid paymentoption like a creditcard on your account to be able to buy, even free games.

If you do have a valid paymentoption on your account and still can't buy through xbox.com, is there any errorcode shown?

Have a nice day!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.