Forza Horizon - Disc unreadable

I purchased and downloaded forza horizon from the marketplace on the Xbox at work, and it functioned properly. However, when I tried to download the game again at home I got the Game error "The Disc is unreadable" during the loading screen after choosing game mode (single, multi etc.). I have made sure the region setting matches my physical region and tried all the suggestions mentioned in this thread in which the user has the same problem: http://forums.xbox.com/xbox_forums/xbox_support/f/8/t/491770.aspx?PageIndex=2 Also, I have tried downloading the game on several different consoles with the same results, pointing towards this being an error within the game and not with the hard drive. I can't go to work only to play forza, and seemingly a lot of people have this issue, so please bring the Big guns mentioned in the linked thread right away.
 

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Last updated July 4, 2018 Views 92 Applies to:

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Hey Buckle! We certainly can't have you bumming around at work to play Forza Horizon so let's see what we can do about this! First off, thanks for letting us know the steps you've tried in that thread, helps us rule out quite a few steps.
 

To be sure we're on the same page, you tried playing from a USB drive? With the HDD removed and still received the same error? And you're also seeing the same error on alternate profiles?
 

To troubleshoot can I have you first tell me how large the file is that you've been downloading for Forza Horizon? We'll be standing by for that number!

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Wow, that was fast! Yeah, my work rate has gone down a bit, haha.

Yup, I get the same error with the hdd removed, and the game won't even launch with an alternate profile. At work alternate profiles work just fine. Also, I can play other marketplace games with alternate profiles on my home console. Only Forza Horizon goes "Whooops!".

Sure! The game takes up 6.7 GB, and the title update 14 MB.

I've seen other people on the forum having similar problems after the latest system update, and they claim the game runs just fine when they remove the update (I'll post link if I find it again). I tricked my console a bit by removing the hdd, refusing the update when I turned it on, then inserting the memory stick with the game and my profile on and once again refusing the update. However, the game didn't launch at all after this. It "worked" like before after I put everything back to normal again.

Thanks for helping out (and swiftly at that;)

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Perhaps not so swift after all.

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Help, I'm having the exact same issue where it plays on one Xbox and not the other

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Hey there Rittalinman! Go ahead and make a new thread detailing your issue and any steps you've taken so far to fix it. That is how these forums work best as it lets us tailor our support to your specific issue. Thanks!

FlashedBuckle53 are you still having issues with Forza Horizon? 

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Same problem, anyone know how i can fix this error? i already tried everything... i want play this game :(

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Hi Rafael,

Could you please create a new thread in this forum detailing your issue as best you can? It will allow us to best troubleshoot it for you. Thanks!

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Sadly yes. It's still the same, even after the latest title update.

Any ideas?

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flashbuckle53

transfer the license to the console you want to play, it worked for me.

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