Hey, I bought Forza 4 Limited Collectors Edition on the release date and was checking the marketplace for the November Speed Pack.
I noticed the season pass for purchase so added points to my account(account balance was 2490points)successfully and clicked download.
The system flashed up an error regards connecting to Xbox and didnt download the season pass but it STILL RELIEVED MY ACCOUNT OF 2400 POINTS!!!!!!!
I checked my system, checked memory, games and all the files I have for Forza4 and the season pass aint one of them!!!!!!
I went onto the marketplace to see if I could download the season pass again and it says I do not have sufficient points to purchase this item yet THE THING HAS STILL CHARGED ME!!!!!!!!!!!!
How do I go about getting my points back or obtaining the season pass??
This has seriously annoyed me as I would presume a better system would be in place to prevent this kind of error.
Any help would be appreciated