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Fortnite EON Skin

Hello there,

I just redeemed my EON Fortnite Skin Code and it was accepted as such. However when I load ingame, the skin doesnt seem to be there aswell as the rest of the bundle?

Does it take time to give me the skin? Who is responsible? Epic or Microsoft?

Thanks in Advance

Hello!

Seems this issue is most likely handled by Microsoft.

However they are talking about it here : 

https://www.epicgames.com/fortnite/forums/bug-reports/battle-royale-aa/755338-eon-skin-bundle-not-working

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Hey there Espin!

Sorry for the confusion.

If you have already redeemed the code and it shows up in your order history, I would try say to power cycle your console or removing and redownloading the account as outlined in How to add or remove a Microsoft account on Xbox One.

When you get a chance, give those steps a shot and let us know if that helped

Thanks for reading!

(V) (°,,,,°) (V)

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Hello there,

I just redeemed my EON Fortnite Skin Code and it was accepted as such. However when I load ingame, the skin doesnt seem to be there aswell as the rest of the bundle?

Does it take time to give me the skin? Who is responsible? Epic or Microsoft?

Thanks in Advance

1 person found this reply helpful

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Please do not revive old threads. Thanks!
DUUUVAAALLL!!!

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Hello Victor,

I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you.


Thank you
Happy Gaming!
Chris ᕦ(ò_óˇ)ᕤ

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Last updated August 18, 2021 Views 1,025 Applies to: