We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
When I have the set box connected via the xbox one my set box will not respond to my remote. I know the remote works, because when I disconnect the xbox from the set box it starts to work again. Here is what I have connected to the xbox one My provider
is: Verizon Fios Set box/receiver: HD dvr QIP 7216 p2 (Motorola) Remote: vs p265v3 rc (c2378) Yamaha receiver w/ s/pdif connector to the xbox Any suggestions?
The odd thing is the Kinect has nothing to do with the factory remote. The one thing in common is they use the same IR code to turn the TV on/off, volume up/down, and mute. Menu is not an option (aside from 'detect it') during configuration to obtain the
correct IR code. The Kinect does not "take priority" over the factory remote or anything like that, it is a passive system. It could be a placement issue, where something is partially blocking the IR reader or the batteries on the remote are low.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.