Fifa points

hi, I just bought 4600 Fifa Points and I have been sent the email of conformation and have been charged but no points have come up onto my Xbox or on the online web app, I have switched off my Xbox twice and hasn't changed anything this is a large incontinence please ouold you either put the points into my account or tell me what there is for me to do ? thanks

 

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Last updated September 19, 2018 Views 3 Applies to:

I would contact EA support and tell them about your issue they handle things link Fifa points etc. Tell them your issue and gamertag and they should be able to help. I should also note that Fifa 14 is currently having an issue with people purchasing Fifa points outside of America. If that affects you then we might just have our answer to the problem and you're still going to have to contact EA support. Here is a link to the Fifa 14 help center and there is a way you can contact EA support through there. help.ea.com/.../fifa-2014

Hope this gets fixed soon.

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