Fifa points transfer mess up

I added some points to my FIFA13 account last night and then used them in the store on FIFA 14. I then added more (£20 worth) and tried to transfer them but couldn't. I then read online that its a 1 time transfer from 13 to 14 so i've made a mistake which was my fault entirly but now what do i do? 

I'm not going to spend that money on FIFA13 packs - it's pointless. I'm happy to wait for the full release, i'm happy to just have the cash returned to my microsoft points account but i don't want to lose £20. Any idea how i can reclaim this money? Will EA/ Xbox refund it? 

Thanks for your help.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Sorry to tell you this but Microsoft won't refund for that.

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Hi Pork Pie Jelly,
 

It looks like you can only make the transfer from Fifa 13 to Fifa 14 once as stated in this EA support article here. So unfortunately it looks like you will need to use those Fifa coins in Fifa 13. Sorry for the unfortunate answer but if you wish to discuss any other potential resolutions, you can try to contact EA over here for further assistance. Hope this helps.

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