FIFA 14 - ERROR.

Play or supplements you are having problems with: FIFA 14
Date purchased content: October 5, 2013
Purchased with points or credit card: Credit Card
Specific topic that has:
Yesterday I bought and downloaded FIFA 14 from the Market Place, I followed the steps above and the file is damaged and can not find it.
I downloaded the game more than 5 times and not want to waste $60.
Any error code or message you are receiving:
"No such file or corrupt"


 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hey there ScottKenz,

Sorry to hear you're having issues downloading your game.

Can you answer a couple questions to help us better understand your situation:

  1. Do you see the title in your Download History?
  2. What region is your account set to?
  3. What region is your physical location?
  4. What are you selecting when you get the "No such file error code?



Please let us know and we'll work from there. 

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1. Yes. I Can see it..

2. United States.

3. Perú.

4. Don't show code. Says "File Damage" in my Hdd.

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1. Yes. I can to see it.*

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Hey there ScottKenz! Thanks for posting back with that information!

It looks like the issue comes from you being in Peru. Since Peru is not an Xbox Live Supported Region, it looks like you're getting an issue when you try to download the game from your current location.

I suggest using the Contact Us page to set up a support call with a billing specialist who will be able to go through your refund options with you.

Let us know if you have any questions. =)

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