Fifa 14 crashed to dashboard

Just bought Xbox one, downloaded Fifa 14 and every time I finish a game in career mode a message saying retrieving data from server and then game crashes and I end up back at the Dashboard, have tried un plugging,  reseting Xbox and  reinstalling Fifa but no difference, any one else have this and do we know if there is a fix

 

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Last updated July 4, 2018 Views 60 Applies to:

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I'm having exactly the same problem. Payed a fortune for the console and the game and can't even play it! It's an absolute joke! Microsoft would want to get they're finger out

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Exactly the same problem. Bought yesterday for 500 quid. Played one game now cant even get it to load without going to dashboard!

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I spoke with Microsoft support and hasn't worked. They tell you to clear your persistent storage from the blue ray settings and that was no help. At the end of it all I was just told to contact ea sports help and see if they have a way to bypass the connection to their servers. Absolute joke

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again deleted the game re downloaded made sure all other data I had previously used was also deleted, started a new career played the game, continued at end of game said " retrieving data from server"  and guess what crashed back to the dashboard, no issues at all with Forza, so must be a bug in the game, AND after paying so much for Xbox one the TV is of no use due to the juddering all to do with the MHZ we have in the UK  for the TV settings, cant stream music from PC to the Xbox either , so not sure if the upgrade was worth moving from the Xbox 360, ill give it a month and will sell it wont loose any money due to the lack of consoles available in the UK, , then ill go for the PS4...a True gaming console.. maybee,   only wanted Xbox one as have always had one and this promised and all in one entertainment system...Obviously only possible if you are in the US

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Guys! I have found the solution and I do hope that it works for you all too.

I have the same problems as yours. So I contact support and he guide me, within minutes, it solve!!

So I will put details of the following and let me know if it does work for you all.

First, go to setting,

Click on network,

Then advanced settings,

Click on Alternate Mac Address,

Then yes Clear,

Accept to restart it.

Then try to play Fifa 14. Because these steps work for me.

So let me know guys!

Aero

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Guys! I have found the solution and I do hope that it works for you all too.

I have the same problems as yours. So I contact support and he guide me, within minutes, it solve!!

So I will put details of the following and let me know if it does work for you all.

First, go to setting,

Click on network,

Then advanced settings,

Click on Alternate Mac Address,

Then yes Clear,

Accept to restart it.

Then try to play Fifa 14. Because these steps work for me.

So let me know guys!

Aero

Sorry, the previous message was my old account and not sure why it still works but this is my new account.

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Didn't work for me :-(

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Hey there folks,

I'm really sorry to hear people are having issues with their game.

For this particular issue, I would recommend checking our Home Twist sticky thread and sending a PM to Misses Beep with the info requested there. 

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What airflamey said worked for me. Although my problem was a crash at startup of any game all of a sudden. Never tried career mode but everything if so far so good

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"Something that we'd like you to try is the following: if you have problems in career mode when pressing advance and crashing back to the dashboard

From the menu. go to the Practice tile

Navigate, with the RS, to Select Arena Player

Change the current player to a different one  

THIS WORKS I had tried all other ideas I can now play in career mode no problems really odd , found the solution on the EA Forums, seems odd but it works shame EA cant mention this in any help section

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