I was directed here by one of the online agents named Malu. He suggested that i post the problem in this forum.
Many of you are (like me) still experiencing FIFA 13 issues that ultimately freezes the console meaning we have to power the Xbox off/on again...time after time after time. Malu could not give me a definitive answer on whether or not this would cause any long term damage to the console but there is some information in the consoles paperwork that it could be detrimental to the console. It would also appear that if this continual rebooting of the console causes it to fail it is we the gamer, not EA's fault for selling us a poorly tested game. I was instructed to ask the enforcement team to take action, hence why i am here. Malu has said that our conversation was recorded for reference.