FIFA 12 ULTIMATE TEAM PACKS NOT DOWNLOADING WITH MICROSOFT POINTS!!!!!!!!! HELP PLEASE!!!!!!!

So i purchased a 1200 MS points card at GameStop on Saturday, and bought three Jumbo Gold Packs with them. Following this, as i still had points remaining, i tried to buy further packs and it came up with "Please Wait While Your Transaction Is Being Completed"... this then freezes on that screen and does not work. I have contacted EA regarding this matter and following extensive and in depth troubleshooting they told me that i had to speak to Microsoft to try and resolve this issue. They said something about purchasing not storing in their databases. I would be most grateful if you could help me as it is causing a lot of inconvenience to me. Thank you.

 

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Last updated July 4, 2018 Views 1 Applies to:

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Scone, have you found a resolution to this? I have the same problem and have had it for about 6 months now, it's only really starting to bother me now...

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These issues seem to have come about after a recent title update for Fifa 12. I'd suggest deleteing that from the hard drive, clearing the system cache and restarting the game. Hopefully you should be prompted for an update and you can try the purchases again for Ultimate Team.

Other than that troubleshooting, which I cant be sure will work, I'm guessing EA will have to resolve this issue as its only in-game that this happens and I dont think thats something Microsoft can influence.

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I have 2500 msp and when I go in to the store to buy packs in FIFA 12 ut it is only giving me the option to buy the packs for coins, des anybody know why this is?

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Greetings, HuggyCrazy! Would you be able to create a new thread detailing out your exact issue including any error codes you are seeing and the troubleshooting steps you have taken? This will enable us to provide you with the best support possible. Thanks in advance!

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Just bought one of the jumbo gold packs for 240 points and the I downloaded the pack,following this it says there is an error in the shop and the the pack doesn't even get opened leaving me with 240 msp less with nothing to show for it

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Greetings, gougher29! It sounds like you may have an issue that needs support. Are you having a problem with your LIVE account, or is this issue related uniquely to Fifa 12? I would greatly appreciate it if you could create a new thread detailing out the specific issue as well as any error codes you may be seeing. In the meantime, if you have security concerns about your LIVE account, I would encourage you to read through this page: www.xbox.com/.../What-To-Do. Thank you in advance!

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I got conned out off 4 top rated players and 7000 coins

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Yes Rossi you have to use MS points for the purchase.

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Hi, can you buy Fifa 12 pack online using MS Points?

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Just to add - I had a chat user who purchased the packs but was not able to have them download. He cleared the cache and I had them go to live.xbox.com/.../History but the purchases were not showing up.

Should these purchases show up in their history of purchases?

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