Feeding Frenzy 2 gone back to Trial??

Hi guys, need some help if you please. I purchased Feeding frenzy 2 for my girls on my old console, i transfered all the data correctly to my new console, every other XBL game works fine but feeding frenzy 2 has gone back to being a trial game. I spoke with customer supp. and they suggested doing a licence update so ive done that, re-installed the game and still the same?? Ive also tried pressing "buy now" hopeing it wouldnt charge me but no such look? Any suggestions what to do as ive tried 2 phone calls tally'd upto over 1hr on my mobile and its getting bit expensive for a little XBL game ive paid for?

Any help is well appreciated guys,

 

Thanking you's...

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Subject has been escolated by XBL Cust. Supp. team. Awaiting action.

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Hey there, just to clarify you purchased this game on your account, on a different console, correct? Do your girls have different accounts than yours, or do they play on yours? Is this new console connected to LIVE?

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