Fast internet but lag on xbox

I just got my house rewired and the internet fixed. I am running a cable to the xbox and not wifi. On my speedtest on my comp,. I get 5 ping, 36 d/l, and 7 up. which is REALLY fast. But whenever I play any games on xbox now it lags like crazy........Can anyone help? I opened all the ports and did the forwarding and triggers and even dmz

 

Question Info


Last updated October 15, 2018 Views 5,899 Applies to:

Hello PAPA MANGSTA,

Hope this helps,

Solution 1: Restart your network hardware

If Xbox LIVE performance seems slow, try restarting your network hardware. Here’s how:

  1. Turn off your Xbox 360 console and any network hardware (for example, your modem and router).
  2. Wait 30 seconds.
  3. Turn on your modem, and wait one minute.
  4. Turn on the next piece of hardware (for example, your router), and wait another minute.
  5. Turn on your Xbox 360 console.
  6. Sign in to Xbox LIVE, and see if the performance is better.

If Xbox LIVE performance is still slow, try the next solution.

Solution 2: Try a wired connection (wireless only)

If you're using a wireless connection, try switching temporarily to a wired connection to see if your Xbox LIVE performance improves. This is an important test because it can confirm or eliminate the wireless connection as the cause of the slow performance or disconnects. Here’s how:

  1. Plug one end of a network cable into the back of your Xbox 360 console and the other end into a port on your router or gateway.
  2. Test your Xbox LIVE connection:
    1. Press the Guide button on your controller, go to Settings, and then select System Settings.
    2. Select Network Settings.
    3. Select Wired Connection (if you’re prompted to do so).
    4. Select Test Xbox LIVE Connection.
  3. Check your Xbox LIVE performance.

If your Xbox LIVE performance improves, the problem is with your wireless signal, so try Solution 3 to improve your wireless signal. If your performance does not improve, the problem is not related to the wireless signal, so you can skip Solution 3.

Solution 3: Improve your wireless signal (wireless only)

A weak wireless signal can cause poor Xbox LIVE performance. Check your wireless signal strength. Here’s how:

  1. Press the Guide button on your controller, go to Settings, and select System Settings.
  2. Select Network Settings.
  3. Select your wireless network name if you are prompted to do so.
  4. Select Test Xbox LIVE Connection.
  5. Do one of the following:
    • If your wireless signal strength is one or two bars, try improving your signal strength using the tips below.

How to improve your wireless signal

  • Move your router or gateway off the floor and away from walls and metal objects (such as metal file cabinets).
  • Move your Xbox console off the floor and away from walls and metal objects. Remove your console from an enclosed entertainment center, bookshelf, or TV stand.
  • Minimize obstructions along a straight-line path between your console and your wireless router or gateway. Possible obstructions include TVs, cabinets, appliances, other electronics, and furniture.
  • Shorten the distance between your console and your wireless router or gateway. Ideally, your network hardware should be near the center of your home.
  • Change the position of the antenna on your Xbox 360 Wireless Networking Adapter (external adapter only).
  • Turn off wireless devices. If your router uses the 2.4 GHz band, try turning off wireless devices, such as 2.4 GHz cordless telephones, Bluetooth devices, and baby monitors. If you are using a wireless headset with a base station such as the Turtle Beach wireless headset, try moving the transmitter away from your Xbox 360 console, or temporarily turn it off to see if your wireless network signal improves.
  • Try changing your wireless channel. Wireless routers and gateways can broadcast on different channels, and one channel might be clearer than another. For example, try channels 1 or 11. See your hardware documentation for help with changing wireless channels.
  • Add a wireless repeater to extend your wireless network range. You can boost your signal strength by placing a wireless repeater halfway between your router or gateway and your console.
  • Add an Xbox 360 Wireless N Networking Adapter. If your wireless router is not near the console, an Xbox 360 Wireless N Networking Adapter might improve the signal strength. When you connect a wireless networking adapter to an Xbox 360 S console, the console will automatically use the wireless adapter instead of the internal Wi-Fi. Learn how to connect a wireless adapter.
  • Switch wireless signal bands. If you have a dual-band router and an external wireless adapter, try switching the router to a wireless protocol that transmits on the 5 GHz band (wireless protocol A or N). Note that the Xbox 360 S console uses the 2.5 GHz band only. Also, higher-frequency wireless signals have a shorter range. See your hardware documentation for help with changing the wireless protocol.

If these tips did not improve your Xbox LIVE performance, try the next solution.

Solution 4: Try a direct modem connection

If your Xbox 360 console is connected to the Internet through a router or bridge, try connecting the console directly to the modem, instead of through those devices. To do that, plug one end of a network cable into the back of the console and the other end directly into your modem. If performance improves, the problem is with your router or bridge.

If these tips did not improve your Xbox LIVE performance, try the next solution.

Solution 5: Maximize your bandwidth

When you play games or videos on Xbox LIVE, make sure that other computers in your home are not downloading or transferring files. When someone in your house browses the Internet, they use bandwidth that could be going to your Xbox 360 console.

Note Bandwidth is the amount of information transferred over your Internet connection. If your bandwidth is limited or fluctuates dramatically, it can affect the performance of Xbox LIVE.

If no one else is accessing the Internet and Xbox LIVE performance is still slow, try the next solution.

Solution 6: Reduce the number of players

Your Internet connection speed might not support a large number of players. Try reducing the number of players that can join your Xbox LIVE game. For example, reduce the number of players who can join your game from 16 to 8. If you notice an improvement, contact your Internet service provider to see if you can upgrade your broadband connection speed.

Note Your connection upload speed determines how efficiently you can host games. The faster the upload speed, the more players you can host. There are several online connection tests that you can use to check your Internet connection speed.

If your Xbox LIVE performance is still slow, try the next solution.

Solution 7: Contact your Internet service provider

Contact your Internet service provider (ISP) to see if there are performance problems in your area. Your ISP may have a service status webpage that you can visit.

If your Xbox LIVE performance is still slow, try the next solution.

Solution 8: Have a friend try these solutions

When you play games on Xbox LIVE with friends, performance is determined by both your bandwidth and your friends’ bandwidths. Have a friend try the solutions in this article on their console to see if performance improves.

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What game are you playing that you are seeing lag on or is it all games?

A lot of Xbox games are client hosted solutions so while you have a good connection, the person you are connecting to might not have.

Games like Battlefield use dedicated servers, if you have that do you experience lag on there.

Halo 4 Spartan Ops can often lag, unfortunately that is just being unlucky enough to connect to a host with a poor connection.

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ya i had the same probem..i tryed resteting my modem and router and if that didnt work i bought my self a wireless adapter or try directly conecting ur xbox to the dsl or cable modem

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