Family Settings

How do I reset family settings because my parents set a code and forgot the 4 digit code and the question. How do I reset it?

 

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hello,

Please visit this site here. Once you're there click Billing & Memberships, under Microsoft Account click Forgot Parental Control Code, and finally click Chat with Microsoft Support. They can assist you with resetting the family settings passcode you have on your console.

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support.xbox.com/.../contact-us then Billing and MS Account click Parent Control Code

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