No assistance required -- just a future software update suggestion.
I would really like a Family Setting that allows me to either completely BLOCK Xbox Live purchases or require a PASSWORD to authorize transactions. One of my children recently purchased 6000 MS Points ($75) with the push of a button and quickly used them before I received the confirmation e-mail. Since Family Settings doesn't allow me to block purchases, I've opted to disable Xbox Live access on our 360. I am not interested in purchasing the more expensive Xbox Gold Family package -- basic Gold is good enough. I can block access to specific game and movie ratings -- why not purchases?