I'm opening this thread in the hopes that someone from Microsoft may still be interested in resolving the avatar marketplace problems caused by the Fall 20102 update on the Xbox Live Dashboard. Since I took the update in November 2010, I have not had access to two pieces of avatar gear that I purchased using Microsoft Points. Those two items are:
The LE Ezio Outfit (Full-Body, Female): 400 MSP
The Frankenstein Hat (Halloween Headgear, Female): 80 MSP -- NOW OFFERED AS MALE-ONLY
Shortly after the update, I either commented upon or opened a forum post regarding the disappearance of these items from my avatar wardrobe. However, I received no response to my inquiries, and those posts now appear to have been wiped from the forum history. I would like to know the status of this issue, and whether a solution is still in the works. As it stands now, I feel as if I wasted those 480 MSP, and I've been very wary in these last months of purchasing gear on the Avatar Marketplace for fear that another update will cause similar problems. Or, rather, I fear that we will once again be left in the dust, and that those in charge will turn a blind, indifferent eye to the issue until people simply stop asking.
I realize that, in the scheme of things, this is a very small problem compared to the upcoming XBL update, and that missing avatar gear pales in comparison to having your console bricked. I understand priorities. However, that doesn't erase the fact that I -- like many -- spent money on content that I no longer have access to. I don't think an answer is too much to ask for, even if that answer is, "We hope you kissed your gear good-bye, because it's not coming back." Then, I can turn all my confusion into rage, and that gives me a jumping-off point for my next letter. -:P
That's it. If anyone else is still having this problem, please add your voice. If there was a solution, and I missed it, I apologize for my righteousness -- straight and up-front. In any case, thanks for your time! I hope to hear back from someone. -:)