Hi Xbox support,
I was playing my fable 3 game this afternoon and i used the fast travel to another location option via the world map in my Sanctuary. The location i chose was Bowerstone Castle. Once i appeared my character instantly fell through the ground and continued to fall for approximately 30 seconds before i appeared at surface level and began my fall again. after this i turned off my xbox and loaded fable 3 again to find this error still accured due to the fact that the game must have saved on entry to Bowerstone Castle. I then called Xbox customer support and was recommended to delete my gamer tag and recover it, sadly this made no difference at all.
Please find away to fix this error because i have played on my fable account for quite along time and do not wish to loose all my hard work and progress.