Everything gone from My Games, reappears after a couple of times clicking it

When I go to the My Games tab on the dashboard after starting the Xbox, it just says " No games found. Download them for the Games Store". I can click the back button and go back in and out a for a random number of times and they will appear. When this happens nothing is present in the Recent tab either. This usually also occurs after exiting a game.

What causes this? I have tried to clear the cache but that made no difference. 

My system a the black slim model with a 250GB HDD.

 

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Last updated July 4, 2018 Views 167 Applies to:

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Well yes, but I still do not understand why it will not show my recent games unless I force the issue.

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So I did a little bit of testing around and I totally missed something. As Son ALA suggested I tried changing the sorting option to alphabetic instead of recent ( I must have neglected to try this the first time it was suggested) and the games appear. So it seems that it has trouble pulling up my recent history unless I keep trying.

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Forgot to try the other profile so I will get back with an answer on that.

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Tried taking out the game and no dice. Still the same result. Its worth to mention again that everything works fine on my wifes account and my apps are always there right away.

The only thing I have changed recently it my region. Could that be a factor?

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Hey there Cpt Neckcheese!

Since its working on your wife's profile, it really makes me think there's something weird going on with your profile. What I would do is move your profile to a USB drive, delete your profile off of your hard drive (unless its already gone from the move), then clear your cache (which you already know how to do), then download your profile again. This will give us a completely clean copy of your profile since there will be no original still on your hard drive to possibly mess it up. Definitely post back and let us know if this works for you!

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Tried it and it still happens.

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Sorry for the late answer. I gave it a go and no dice :(

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This happened to me after switching Xbox Live region from Sweden to United Kingdom. I can get the games to show up by doing the alphabetized sorting instead of recent. However none of my info for the game shows up (achievements/gamerscore). This bug extends to the recent tile in the home section where it shows Xbox Music/Video and nothing else.

Sometimes it somehow remembers my recent games and show them like it is supposed to but there is no consistency that I can see. This never happened before the account migration.

Also my gamer picture keeps disappearing and appearing on the top of the Xbox Guide. Blinking sort of. This is also only after the account migration.

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Hi Cpt Neckcheese,
 

Let''s try redownloading the most recent console update with the steps listed over here and see if they are able to help. Let us know what happens. Thanks!

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Nice, I hope this means everything now fine,

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