ESO Plus, Auto-renewal with no cancel options

Yesterday I bought one month of ESO Plus to try it out for a month.

But almost immediately try to find a way to cancel this "Auto-renewal" on ESO Plus.

I see it on the xbox one, but with no cancel option. And on website its not even showing up under subscription

 

Can someone at support turn off auto-renewal?

 

Question Info


Last updated July 4, 2018 Views 1,477 Applies to:

please contact  1-800-469-9269 Xbox Phone support


Thanks for your reply lady.  However this thread is over two years old.  Odds are that the OP has solved their issue

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please contact  1-800-469-9269 Xbox Phone support

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You need to contact Support to turn off the auto-renewal or cancel it,

support.xbox.com/.../contact-us

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account.microsoft.com/about     use the microsoft store to cancel it not xbox.com

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I got a fix for it here

forums.elderscrollsonline.com/.../xbox-one-auto-renewal

It seems MS own store system is more up to date, then the xbox portal version

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@nsocphi Your wrong, its a subscription that goes via xbox store.

Bestheda will say its Microsoft, and that is because the transaction is done by xbox store and there system

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You need to talk to the developer

Bestheda for anything to do with the game

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