Error with Avatar Prop Downloading

Hello,

I purchased the Riley in Battle Gear avatar prop the other day. Once I clicked on the confirm purchase button it popped up an error code and did not download the item I purchased. I've had this happen before with movies I've purchased. With them though I've been able to just go back in and select the item and it has said I already purchased it. With this avatar prop that is not the case. If I go to the avatar store and click on Riley it still says $2.99 for purchase. If I look at my billing history for my account it show the purchase on 11/13/13 for $3.17 and this has cleared through my bank account already. How do I go about downloading this item without being billed for it again?

 

Thanks,

Steve Blake

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Go to your download history on your Xbox if should be there

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