Error when I try add a payment method

Hi!

I try add a payment method, with credit card. I verify all entering information, its correctly. I get error message "Your account billing address does not match your billing address for the credit card" , but i received sms from my bank about charged 1$. I try few times and every time charge accepting.

How I can fix it? Thanks

My region is Russia 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

I suggest checking your billing information and address in the link below.

https://billing.microsoft.com/

Check to make sure the address is in fact correct, if you are not using the website for inserting your information try using the link above to see if that works for you.

Also is the card you are using registered to a Russian address?

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make sure that your Card billing address and your gamertag(Microsoft account) billing address are the same. you can check you accounts billing address by going to your dashboard, settings, account, then go to account information enter your password and make sure the address is the same as your credit card billing address.

best of luck -Listed

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