Error message 80190843

I purchased 1200 points on Friday from a local game shop. When I come to redeem them I just get the service is down sign and the error message 80190843, I've checked what this error is, but on the Xbox site they say there is no such error code.

Anyone else had this problem. I've been trying to add my points for 3 days now with no success...

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Hey DankJuju,

We are looking into the cause of that error and hope to have it resolved soon. Have you tried redeeming the code since you posted?

Let us know if you are still having issues, we will continue to investigate this issue in the mean time.

Thanks, 

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