Error code when trying to purchase xbox live.

I am getting the error code 801090128 when trying to purchase xbox live. I have tried redownloading my account and clearing my cache on my xbox. I even tried on my friends xbox. Any ideas on how to fix this.
 

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Last updated July 4, 2018 Views 0 Applies to:

You sure thats the error code? Error codes are 8 digits long,the one you have posted has 9 digits.

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its 80190128, he already tried both steps, maybe its related to a billing info mismatch,

just check if updating These enables you to purchase Gold.

if there is nothing left you can try on your own, you should consider contacting Support on phone or Chat.

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