Error code when trying to purchase "2 Months for $2" promotion.

. The error that I'm getting is 80190848. And it comes with the following message: "Can't retrieve information from Xbox LIVE. Please try again later." What should I do?

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

Hello ScaryPillow.  Have you made sure that your Billing Information is up to date and matches your Credit/Debit Card?  Go here to see if's up to date -  https://billing.microsoft.com

If this all matches and doesn't work then you will need to contact Xbox Support here - http://support.xbox.com/contact-us

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