error code 8382025c

hi im trying to buy microsoft points i enter my email and password and thay say erorror code  8382025c try later what wrong???
 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Could you give us a little more information? When exactly are you getting this error? What sort of payment option? Did you try a different one? And anything else please.

 

Also, take a look here: http://forums.xbox.com/xbox_forums/xbox_support/f/27/t/153161.aspx and see if any of that helps you.

 

Let us know, thanks~

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Hi there,

 

there error code you are receiging means the following:

If you receive an Error: 8382025C the PayPal account you are trying to add is not supported. Xbox LIVE only supports PayPal accounts that have a credit card or confirmed bank account as a funding source. Update your PayPal account with one of these funding sources, or try using a different PayPal account.

 

Additional information about paypal accounts can be found here:

support.xbox.com/.../use-paypal

 

If there are any more problems/questions just let us know :-)

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