Error Code 803c0009

This error just happened to me tonight for the 1st time. I purchased "This is 40" from the Xbox video app and immediately after the purchase I wanted to watch it. I received and error saying that the movie had expire and I needed to re-buy it. But I just bought it. Like 45 mins ago from this forum post. I'm not buying it again. I'm on hold with customer service (which says its a 45 min wait) in hopes to get my ms points back so I can just redbox this movie and get on with my life. Hopefully that just make the movie work so I don't have to go out in the snow to a redbox kiosk. Which was why I picked Xbox's service in the 1st place. Super convenient, when it works...
 

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Last updated July 4, 2018 Views 0 Applies to:

Did they return  your points ? Same thing is happening to me just went to watch Lincoln which I literally just purchased and got ... The license for this video has expired. To play it, rent it again at xbox video status code 803c0009.

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Same issue!!

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Update: still on hold. Been on hold for 30mins

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Thanks man for the update, seems like everyone is having this problem from reading threads bad really especially when they just hiked the price up on the rentals too! Hope they don't have you waiting too much longer!

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I just rented Killing Them Softly and got the same error, so then I tried renting Lincoln and got the same error and then the screen froze.

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Same just happened to me, never before. Do we really have to call and sit in the phone for an hour? Wtf?

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Hey guys! Have you guys tried refreshing your purchase history yet? (Xbox Video, Account Management, press "X") Let us know if that helps at all. Thanks!

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