error code 80190864 it will not let me upgrade to x box gold every time it comes up with that error code someone help !

 

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Last updated July 4, 2018 Views 55 Applies to:

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That code means you have some sort of billing violation. Go to billing.microsoft.com to make sure all of your information is correct and up to date and that there are no errors or balances owed on your account. If you can't fix it there, you'll have to call support to have them help you sort it out.

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I just solved this problem today.  When I contacted XBOX support, they merely had me go to the hard drive(System Settings>Memory>Hard Drive) and hit Y.  Then you clear the cache and reboot the 360.  That's what solved it after adding a new card and deleting the old ones on the acct.

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Thanks for the help!

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This helped a lot thx

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I tried what Br02394 said and it still won't work.

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[quote user="StillWaiting41"]

I tried what Br02394 said and it still won't work.

[/quote]

 Try logging into Microsoft Billing and seeing if there is any errors with your account.  https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1324746885&rver=6.1.6195.0&wp=SAPI&wreply=https:%2F%2Fbilling.microsoft.com%2Fdefault.aspx&lc=1033&id=23240

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Im legen wait for it......dary

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had to users with this issue and the suggested problem didn't work

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had them clear cache & log into billing and they experienced the same problem through there xbox &  xbox.com

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Sorry for the bump again but what about having the user update there payment method here

http://ow.ly/9pIsd

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