error code 80190826

I'm having trouble purchasing content and redeeming gift cards. I can still do the auto-renewal of my xbox live gold membership, but nothing beyond that.
 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hi, error code 80190826 means your account has been locked because there are issues with the personal information on the account. It could be that your billing information might be incomplete or the credit card you're using does not match the billing address. Try double checking the billing address associated with your Xbox live account and make sure it matches the billing address associated with your payment method.

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