I am trying to add points to my account in order to purchase something, but every time I click on the "800 Microsoft Points - $9.99" button, I keep getting this error:
"Can't retrieve information from XBox Live. Please try again later.
Status code: 80162711"
This has been happening for a couple weeks now, so I know it's not just a temporary issue. If anyone could help out, I'd really appreciate it.