Error code 80150101

anybody else getting the error code 80150101? I can log in but cant download anything cant get new trials maps or anything.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hello

If you see error code 80150101 when you use Xbox LIVE, it means you’ve experienced a temporary network issue when trying to download content from Xbox LIVE.

To resolve this problem, try the following solutions.

Solution 1: Download the content again

Try downloading the content again from your download history. Here’s how:

  1. On your console, sign in to Xbox LIVE.
  2. Go to Settings, and then select Account.
  3. Select Download History.
  4. Browse your download history, select the item, and then follow the instructions to download the item again.

If the download fails again, try the next solution.

Solution 2: Maximize your network bandwidth

When you download content from Xbox LIVE, make sure that other computers in your home are not downloading or transferring files. When someone in your house browses the Internet, they use network bandwidth that could be going to your console. (Bandwidth is the amount of information transferred over your Internet connection at a time.)

You can also try temporarily disconnecting or turning off devices that are connected to your home network.

After you've maximized your available network bandwidth, try to download the content again. If the download fails again, try the next solution.

Solution 3: Download at a different time of day

Some Internet Service Providers (ISPs) block or limit large downloads during peak-use times. If an ISP "resets" a connection after a certain period of time or limits the size of downloads, you will receive an error message.

Residential Internet networks are often busiest in the evenings when most people are at home. You might get the best Internet connection speed during business hours. If you are having problems downloading content, contact your ISP to determine whether they restrict download size, speed, or the amount of content that can be downloaded.

If you try to download the content at a different time of day and it still fails, try the next solution.

Solution 4: Open network ports

If you have a firewall or a router, you might need to make a configuration change to allow your Xbox 360 console to communicate with Xbox LIVE. This configuration change is sometime referred to as “opening ports” or "port forwarding."

To find out which network ports Xbox LIVE uses, see Network ports used by Xbox LIVE.

If you try to download the content after opening a network port and the download still fails, try the next solution.

Solution 5: Contact Xbox Support

If you still experience this problem after trying the solutions above, contact Xbox Support.

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yeha I read this article in the support. page to and thats not the problem. none of my other devices includeing my consoles have anyproblem downloading anything. so what ever it is its on xbox live side

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Hi stars2255,
 

Can you please be sure to try all of the steps that are recommended above from the support article? Please do go through all of the troubleshooting steps there and let us know if they help!

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