We keep trying to download my profile to a new XBOX and we keep getting this error message. its getting really frustrating. Its been nothing but problems! Anyone know how to fix this?? We cant use any of the stuff we have downloaded or anything.
Clear the cache, maybe it will help.
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Hey there cheetohb,
Really sorry to hear you're having issues downloading your profile.
Medusa has a great suggestion to try:
If you're still having issues with that same error code, I would recommend contacting our
Phone Support team. They'll be able to look into your account with you and work to get things sorted out.
Please keep us posted on how everything goes.