Error 8382025c

I had Paypal already linked to my xbox but i couldn't buy anything so i removed it (i was trying to buy a game) & now i can't even re-add it as i keep getting 8382025c error on the xbox .Paypal has my bank account confirmed & has money in it as well yet nothing works as the pc i get stuck on the "Link a new debit or credit card to make an instant payment" page as i have neither to add yet i can't do anything from there beside cancel  .


Question Info

Last updated July 4, 2018 Views 5 Applies to:

Hi there,

If you are still getting that error after double checking that the account if confirmed you will have to contact xbox support directly on the issue. Please use this link to go to the contact page and follow the route Billing and memberships - Manage payment options - Edit paypal payment option.  Hope that this helps :)

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