Error 80153021 - Can't redeem my code!

I've been trying to redeem a 1 Month Live Gold but it says that I have to verify my billing information and look for the code 80153021 at the support area. (I've already checked my billing information and I just can't redeem my code).

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Does your account region match the region from which you bought the code?

And does your account region match the country in your billing address?

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

eu comprei 2 cartão pre-pago 1500 points e não consigo resgatar fala q 'ouve um erro tente mais tarde'

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.